Payout | Managing Recipients

Searching and Filtering Recipients

1. Open the Recipients page: Go to Finance > Subotiz Accounts > Payout > Recipients.

2. Search by account number or recipient nickname: Enter an account number or recipient nickname in the search box.

3. Filter by status: Use the Status filter to display recipients with a specific status.
   • Processing: The recipient is under review and cannot be used for payouts.
   • Active: The recipient is approved and ready to receive payouts.
   • Action Required: Additional information is required before the review can continue.
   • Rejected: The recipient did not pass the review and cannot be used.

4. Filter by country or region: Use the Country / Region filter to display recipients from a specific country or region.

5. Filter by receiving currency: Use the Receiving currency filter to display recipients that support a specific currency, such as USD, EUR, GBP, or HKD.

6. Filter by clearing network: Use the Clearing network filter to display recipients that support a specific payment network, such as ACH, SEPA, FPS, RTGS, or SWIFT.

7. Reset search and filters: Click Reset to clear all search keywords and filter criteria.

Viewing Recipient Information

1. View the recipient list: The Recipients list displays the following information for each saved recipient:
   • Nickname
   • Status
   • Transfer method
   • Account details
   • Available actions

• View recipient details: Click Detail to open the recipient information panel.
  • The Account details section may display:
    • Bank country / Region
    • Bank account currency
    • Transfer method
    • Bank name
    • SWIFT code / BIC
    • Bank account number
    • Bank reserved phone number
    • Fee bearer
    The fields displayed depend on the recipient's payment method and bank information.
     
• The Recipient details section may display:
  • Nickname
  • Recipient type
  • First name
  • Last name
  • Business name
  • Email address
  • Country / Region
  • State
  • City
  • Postal code
  • Address
  The information displayed depends on the recipient type and account type.

Managing Recipients

1. Create a payout: Click Payout to create a payout for the selected recipient. The system automatically selects the appropriate payment network based on the recipient's banking information.

2. Manage a recipient: Click ⋯ to access the following actions:
   • Edit: Update recipient information.
   • Duplicate: Create a new recipient using the existing information.
   • Delete: Remove a recipient that is no longer needed.

Note

• Only recipients with an Active status can be edited, duplicated, or deleted.
• Recipients that are under review or already used in a payout may have limited actions available. The options displayed in the system take precedence.

Best Practices

• Use descriptive nicknames: Create meaningful nicknames so you can quickly identify each recipient.
• Review recipient information regularly: Keep recipient and bank account information up to date.
• Use Active recipients: Verify that the recipient status is Active before creating a payout.

Next Steps

• Payout | Creating a Payout
• Payout | Adding a Domestic Bank Recipient
• Payout | Adding an International Bank Recipient