Payout | Creating a Payout

Before You Begin

• Your Subotiz Accounts account has been approved.
• Your account has sufficient available balance.
• At least one recipient has been added.
• A transaction password has been set.

• Payout | Adding a Domestic Bank Recipient
• Payout | Adding an International Bank Recipient

Creating a Payout

1. Open the Payout page: Go to Finance > Subotiz Accounts > Payout.

2. Create a payout: Click New payout.

3. Select a recipient: Select the recipient you want to pay from the saved recipient list.

4. Search for a recipient (Optional): Enter the recipient's name to quickly find the recipient you want to pay.

5. Enter the payout amount: Enter the amount you want to send.

6. Select the payout currency: Choose the account balance currency you want to use for this payout.

7. Review the payout details: The system automatically displays the payout details before you continue, including:
   • Estimated delivery time
   • Exchange rate (if currency conversion applies)
   • Payment method
   • Fee
   • Recipient gets
   Review the information carefully before proceeding.

8. Enter additional information: Complete the following fields:
   • Purpose of payout: Select the purpose of this payout.
   • Reference (Optional): Enter a reference that may appear on the recipient's bank statement.
   • Description (Optional): Enter an internal note that is visible only within your Subotiz Accounts.

9. Continue: Click Continue.

10. Confirm the payout: Review the following information before submitting the payout:
    • Recipient
    • Payout amount
    • Exchange rate
    • Payment method
    • Fee
    • Recipient gets

11. Enter your transaction password: Enter your 6-digit transaction password to verify the payout.

12. Submit the payout: Click Confirm to submit the payout request.

Checking Payout Status

• Payout status
• Transaction details
• Transaction timeline
• Requests for additional information (RFI), if required
• Failure reason, if applicable

Important Notes

• Confirm your available balance: The payout amount and applicable fees are deducted from your available account balance.
• Verify recipient information: Make sure the recipient's banking information is accurate before submitting the payout.
• Review the exchange rate: If currency conversion applies, the real-time exchange rate is displayed before submission.
• Review the fee: Hover over the ⓘ icon next to Fee to view how the payout fee is calculated.
• Review the estimated delivery time: Delivery times vary depending on the payment method and destination. Refer to the estimated delivery time displayed by the system.
• Understand the difference between Reference and Description: Reference may appear on the recipient's bank statement. Description is visible only within your Subotiz Accounts.
• Complete the payout before the rate lock expires: After you click Continue, the displayed exchange rate is temporarily locked. Complete the transaction password verification before the countdown ends to keep the quoted exchange rate.
• Payouts cannot be modified or canceled after submission: Once a payout request has been submitted, it cannot be edited or canceled.