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Global Accounts | Overview

Global Accounts are virtual accounts for cross-border payments provided through Subotiz Accounts, allowing merchants to receive funds from overseas customers, platforms, and business partners. Incoming funds are automatically credited to the corresponding currency balance in Subotiz Accounts for foreign exchange, global payouts, and CNY settlement. Merchants can manage cross-border collections in multiple currencies without opening or integrating with multiple overseas bank accounts.
 

Supported Currencies and Payment Sources

Supported Currencies

Global Accounts currently support the following currencies:
  • USD: US dollar
  • EUR: Euro
  • GBP: British pound
  • HKD: Hong Kong dollar
Note: Available currencies and partner banks depend on the merchant's business entity type, country or region of registration, and account permissions. Refer to the application page for available options.
 

Supported Payment Sources

Global Accounts can receive eligible cross-border business funds from the following sources:
  • Online stores and subscription businesses
  • E-commerce platforms
  • Third-party payment service providers (PSPs)
  • Developer platforms and other approved cross-border payment sources
 

Fund Flow and Business Use Cases

Fund Flow

Funds received through a Global Account are automatically credited to the corresponding currency balance in Subotiz Accounts. Once the funds are available, merchants can use the corresponding currency balances for the following purposes:
  • Currency exchange: Convert funds into another supported currency.
  • Global payouts: Pay overseas suppliers, business partners, or service providers.
  • CNY settlement: Convert eligible overseas funds into CNY and transfer them to a bank account in mainland China.
 

Business Use Cases

Global Accounts support a range of cross-border business activities, including:
  • Receiving payments from overseas customers and revenue from online stores or subscription businesses.
  • Collecting settlement funds from e-commerce platforms and payment service providers.
  • Consolidating revenue across multiple countries, markets, and currencies.
  • Paying overseas suppliers, marketing service providers, and business partners.
  • Managing eligible cross-border transfers and fund allocation between business entities.
 

Account Limits and Activation

Account Limits

Each store can apply for up to five Global Accounts. The actual number available depends on the business entity type, account permissions, and partner bank requirements.
For additional accounts, contact an account manager to discuss available options.
 

Activating a Global Account

Merchants must complete the Subotiz Accounts application and receive approval before a Global Account can be activated. The activation process depends on the payment service used.
Option A: Merchants Using Subotiz Payments
  1. Select Global Account: During the Subotiz Payments application, select the option to apply for a Global Account.
  2. Complete verification: Submit the required application information and complete the review process.
  3. Account activation: Once the application is approved, the system automatically activates the Global Account.
Option B: Merchants Using Other Payment Service Providers
  1. Apply for Subotiz Accounts: Submit the required information and wait for application approval.
  2. Access Global Accounts: Sign in to the Subotiz dashboard and navigate to the Global Accounts section.
  3. Apply for an account: Select the required currency and follow the on-screen instructions to submit the application.
 

Important Notes

  • Check currency availability: Supported currencies vary by business entity type and country or region of registration.
  • Review collection capabilities: Available payment sources and supported use cases vary by currency.
  • Confirm account availability: Partner bank arrangements and available features are subject to change. Refer to the dashboard for current account information.
 
Global Accounts allow merchants to receive eligible cross-border payments in multiple currencies and access currency exchange, global payouts, and CNY settlement through Subotiz Accounts. Merchants can manage incoming funds, currency conversions, and outgoing payments from a single dashboard.