Subotiz Accounts supports personal and enterprise onboarding for multiple countries and regions. Before submitting your application, review the supported entity types, registration regions, and required documents to help ensure a smooth verification process.
Supported Entity Types and Regions
Entity Type | Supported Countries / Regions |
|---|---|
Personal | Mainland China |
Enterprise | Mainland China, Hong Kong, United States, United Kingdom, Australia, and select European Economic Area (EEA) countries |
For the full list of supported countries and regions, refer to the onboarding application page.
Personal Document Requirements
Personal applications are currently available only to residents of Mainland China.
- Identity verification: Upload the following documents:
- Front of national ID card
- Back of national ID card
- Applicant holding their national ID card
- Business information: Provide the business website or store URL, industry and category, business model, primary sales countries or regions, and estimated monthly revenue. Upload a screenshot of the store dashboard or transaction records.
Enterprise Document Requirements
Enterprise applications require documents based on the company's registration location. Four categories of documents are typically required.
- Business registration and business information
- Registration documents: A valid business license, certificate of incorporation, or other accepted registration document.
- Operational details: Business website or store URL, primary industry, primary sales countries or regions, business model, and estimated monthly revenue.
- Supporting evidence: A store dashboard screenshot or other supporting materials demonstrating legitimate business activities.
- Legal representative information
- Basic details: Full name, nationality, ID type and number, and residential address.
- Identity verification: Front and back photos of the legal representative's government-issued ID.
- Ultimate beneficial owner (UBO) information
- KYC compliance requires that all individuals or entities holding 25% or more of the company's shares be declared. Three beneficial owner types are supported: individual, publicly listed company, and state-owned enterprise.Individual UBOs must provide: full name, nationality, ID number, residential address, and front and back photos of their government-issued ID. Add each qualifying UBO separately on the application page.
Special Document Requirements
Certain registration jurisdictions have additional requirements — review these requirements before submitting your application.
- Hong Kong-registered companies: Companies in their first year of incorporation may submit an NNC1 form in place of the NAR1 annual return.
- Companies registered outside Mainland China and Hong Kong: The system may require a register of directors and a shareholding structure chart.
- Shareholding structure chart: If required, the document must bear a director's signature or company seal to be considered valid.
- Additional supporting materials: The system may request supplementary documents based on review needs. Follow the requirements shown on the application page.
Accessing the Application Page
Navigate to Finance > Subotiz Accounts, then select the applicable entity type. The system displays the currently supported countries or regions and the required documents. If a country or region does not appear on the application page, applications for that entity type are not yet supported.
Submitting complete, legible, and authentic documents is the most important factor in getting your cross-border account application approved as quickly as possible. For business entities, gather identity documents for all legal representatives and shareholders holding 25% or more before starting the application. Ensure all uploaded files are unobstructed and clearly readable. The compliance team reviews applications as soon as they are received.