In Subotiz, products and pricing plans can be updated as your business evolves. Changes apply to new orders, while existing orders and subscriptions remain unchanged. This allows you to refine product details or adjust pricing over time without impacting current customers.
Update behavior
The system handles updates based on whether a product or pricing plan has already been used.
- No orders or subscriptions yet: Products or pricing plans that have not been used can be edited directly. Changes take effect immediately and apply to all future orders.
- Already used in orders or subscriptions: When a product or pricing plan has already been used:
- Existing subscriptions continue under their original terms.
- Past orders and invoices retain the original product and pricing details.
- New orders and subscriptions use the updated configuration.
Updates only apply going forward and do not affect any existing activity.
Pricing updates
When pricing is adjusted:
- Existing subscriptions continue at the original price.
- New subscriptions and orders use the updated pricing.
- Checkout pages and payment links reflect the currently active pricing.
This makes it possible to introduce pricing changes while keeping active subscriptions stable.
Product or pricing retirement
When a product or pricing plan is deactivated or archived:
- It is no longer available for new orders or subscriptions.
- Existing subscriptions continue as scheduled.
- Historical orders and invoices remain unchanged.
This keeps your catalog clean while preserving complete transaction records.
Common scenarios
- Subscription price adjustment: For example, increasing a monthly fee from $30 to $40:
- Existing subscribers continue paying $30.
- New subscribers are charged $40.
- Product detail update: For example, updating a product name or description:
- Past orders continue to show the original information.
- New orders display the updated details.
- Retiring a pricing plan: For example, removing a subscription option:
- New customers select from the remaining available plans.
- Existing subscribers continue under their current plan.
Updates to products and pricing in Subotiz apply to future transactions while preserving existing subscriptions and historical data. This approach provides flexibility in managing your offerings while keeping billing consistent.