Subotiz Payments | Application & Go-Live Guide

Process Overview

Submitting a Subotiz Payments Application

1. Open the Payment Provider page: Navigate to Subotiz Admin > Settings > Payment Providers, select Subotiz Payments, and click Apply to begin the application process.
    
2. Review the Website Checklist: As part of the application flow, the Website Checklist is displayed to help merchants review whether their website meets payment compliance and risk review requirements.
   • Confirm that the website meets the following criteria:
     • The official website is publicly accessible.
     • Product or service descriptions are clear and accurate.
     • Required policy pages are available (such as a Refund Policy and Privacy Policy).
     • Website content is consistent with the actual business model.
   • The Website Checklist is a required step in the Subotiz Payments application process and supports compliance and risk review readiness. Incomplete content, inconsistencies, or inaccessible pages may result in a request for additional information or application rejection.
   • The Website Checklist remains accessible at the top of the application page throughout the process for reference.

3. Review application guidance: Following the Website Checklist, the system displays an application guidance notice explaining why business information is required and how it will be reviewed.
   • Subotiz Payments needs to verify the business entity and understand the business model before enabling payment capabilities.
   • Clear business descriptions and supporting materials help facilitate an efficient review process.
   • All submitted information is used solely for the Subotiz Payments application and is handled confidentially.
    
4. Submit business information: Provide core business details, including:
   • Official website URL.
   • Business model and product description.
   • Business registration or incorporation documents.
   • Notes:
     • Required documents may vary by jurisdiction and entity type.
     • Follow on-screen instructions and upload sample documents as requested.
     • All files must be clear, legible, and complete.

5. Provide director information: Enter information for company directors or key management personnel and upload the corresponding identification documents.
   • Director information is required to:
     • Confirm company governance and decision-making authority.
     • Complete regulatory identity verification.

6. Submit beneficial owner information: Provide details for individuals who have ultimate ownership or control over the company.
   • Rules by entity type:
     • Corporations
       • List individuals who directly or indirectly own 25% or more.
       • If no individual meets this threshold, list the ultimate controlling person.
     • Partnerships
       • All partners must be listed.
   • Limits:
     • A maximum of four beneficial owners can be entered.
     • If there are more than four, prioritize individuals with significant ownership or control.
   • Quick entry: If a beneficial owner is also listed as a director, you may use Copy Director Info to populate the fields automatically.

7. Set up the payout bank account: Enter the bank account information used to receive settlement payouts and upload:
   • A bank statement issued within the last six months by the receiving bank.
   • Important requirements:
     • The bank account country or region must match the company’s registered jurisdiction.
     • The statement must clearly display the account holder name, account number, and bank information.
     • If the account holder name does not match the company entity, or required details are unclear, resubmission may be requested.
   • New accounts: If a six-month bank statement is unavailable, a screenshot from the bank’s online portal may be accepted as an alternative, provided it clearly shows:
     • Account holder name
     • Bank account number
     • Bank name or official branding
     • Acceptance is subject to final review.

8. Submit credit assessment materials and accept agreements: Provide relevant links or materials related to transaction volume and business operations for credit assessment.
   • You have read and agreed to the Service Terms and Privacy Policy.
   • You confirm that all information provided and materials uploaded are true, accurate, and complete.
     The application cannot be submitted unless both acknowledgements are selected.

9. Confirm and submit: Review all information for accuracy, then submit the Subotiz Payments application. Once submitted, the application will enter the review process.

Checking Application Status

• Check status: Navigate to Settings > Payment Providers > Subotiz Payments, then select View details to check the current application status and review progress.

Approval and Payment Activation

1. Automatic activation: Once approved, Subotiz Payments is automatically activated. No additional action is required.

2. Enable payment methods: Go to Settings > Payment Methods, select the desired payment methods, and click Save.
   • Merchants can configure payment methods based on:
     • Target markets
     • Business model
     • Customer payment preferences

Application & Review Notes

• Preparing complete and accurate information in advance can significantly reduce review time.
• Website content that does not match the actual business model may delay or block approval.
• Business, director, and beneficial owner information must remain consistent.
• Incorrect payout account details or mismatched regions may delay settlement and activation.