The fee structure in Subotiz Payments outlines all operational charges applied throughout payment processing, settlement, and fund transfers. These fees cover currency conversion, dispute handling, and partner-related costs, ensuring transparent deductions and accurate payout calculations. A clear understanding of these fees helps merchants anticipate settlement results and manage financial reconciliation with confidence.
Fee Structure Overview
Subotiz Payments applies a defined set of operational fees. Most fees originate from payment partners, and Subotiz absorbs part of these costs on behalf of merchants. After deducting the applicable items, the remaining net amount is transferred to the merchant’s designated bank account.
Standard Processing Fees
Fee Type | Description |
|---|---|
Foreign Exchange Conversion Margin for Receiving Payments | A 2% margin applied when converting customer payments into the merchant’s settlement currency. |
Transfer FX Conversion Margin | A 1% margin applied during currency conversion when transferring funds to the merchant’s bank account. |
Withdrawal Processing – Automatic Transfers | For balances of $500 USD or more:• US domestic transfers: Free• International transfers: $20 USD per transaction |
Withdrawal Processing – Manual Transfers | For balances below $500 USD: a $5 USD withdrawal fee applies. |
Active Account Fee | $5 USD per month, applied when the account records transaction activity within the billing month. |
Dispute-Related Fees
Dispute Ratio | Fee Amount |
|---|---|
≤ 1% (within standard threshold) | $15 USD per dispute |
> 1% (above threshold) | $20 USD per dispute |
Dispute ratios are evaluated based on the count or monetary value of disputed or fraudulent transactions during the review period.
Account-Level Fees
Fee Type | Description |
|---|---|
Account Opening Fee | $500 USD per Store ID, applicable for up to 30 newly opened Store IDs. |
Account Change Fee | $500 USD per request (e.g., business entity change, settlement currency update). |
Tax Filing | Managed based on mutual agreement between Subotiz and the merchant. |
Subotiz Payments offers a clear and structured fee framework covering payment processing, currency conversion, withdrawals, disputes, and account changes. Reviewing these categories helps merchants understand payout calculations and maintain accurate financial records throughout their settlement cycle.