Product pricing｜Configuring Tiered Pricing

Accessing the pricing setup

1. Open the setup page: Go to Products > Product Pricing in the Subotiz admin and click Create Pricing.

2. Select a product: Choose a product from the Product dropdown. Both active and inactive products are supported.
   • Example: Cloud Storage App

3. Set charge type: In Charge type, select Recurring subscription and choose Based on usage, then choose Tiered pricing.

4. Set currency: The system uses your store settlement currency by default. To accept payments in other currencies, specify the currency during checkout. Currency conversion is applied at checkout based on either a configured or real-time exchange rate. Learn more about Multi-Currency Payments and Settlement.

5. Enter pricing name: Provide a name that will be displayed on the checkout page and invoices.
   • Example: Cloud Storage – Tiered Pricing

6. Set trial period (optional): Enable trial settings to configure either a free trial or a paid trial.
   • Limit trial usage: Enable the option to allow the trial only once per customer.
   • Free trial: Set the trial duration. Billing starts automatically after the trial ends.
   • Paid trial: Set a trial price and duration. The subscription transitions to standard billing after the trial period ends.

7. Set billing cycle: Select a billing cycle in Billing cycle. Charges are processed automatically based on the selected interval. Supported billing cycles include weekly, monthly, quarterly, and yearly.

8. Define tier rules: After selecting Tiered pricing, configure usage ranges and corresponding unit prices.
   • Each tier includes:
     • A usage range (minimum and maximum values)
     • A unit price applied to that range
   • Select a calculation method:
     • Volume pricing: All usage is charged at a single rate based on the final tier.
     • Graduated pricing: Usage is charged across tiers, with each portion billed at its respective rate.
     To learn how each method works, see: Product pricing｜Understanding Tiered Pricing Models (Volume vs Graduated)

9. Enter description: Provide a description displayed on the checkout page to help customers understand what is included.
   • Example: Pay only for the storage you use. Pricing decreases automatically as your total monthly storage grows.

10. Configure Feature settings: Enable the required features, such as course content, downloadable resources, or service access.
    • Set usage limits for enabled features.
    • For option-based features, select whether the feature is included.

11. Save or activate: Choose how to finalize the pricing plan.
    • Click Save to create the plan in an inactive state for further editing.
    • Click Create and activate to make the plan immediately available for checkout.
    • If the selected product is inactive, confirm the prompt to activate both the product and pricing.

Activation and Editing

• Activate a pricing plan: Click Create and activate to make the plan available immediately.
• Activate an existing inactive plan: Open the pricing detail page and go to Actions > Activate.
• Edit pricing: Open the pricing detail page to update configuration for both active and inactive plans.
• Versioning behavior: Updating pricing after transactions creates a new version. Historical data remains unchanged, and updates apply only to new orders.
• Manage lifecycle: Activate or deactivate pricing as needed. A confirmation prompt appears before deactivation.

Checkout Display

Checkout Behavior

• Subscription creation: A subscription is created after checkout, without immediate usage charges.
• Charge calculation: Charges are calculated automatically at the end of each billing cycle based on actual usage.
• Calculation method impact:
  • Volume pricing: All usage is billed at the rate of the final tier.
  • Graduated pricing: Usage is billed across tiers, with each portion charged at its respective rate.
• Invoice generation: The system automatically generates invoices and billing records based on calculated charges.