This article explores the Partner Platform – your command center for white-label operations. Learn to manage partner hierarchies, configure user permissions, and oversee merchant lifecycle events through this unified interface. Master administrative controls to enforce revenue rules, maintain compliance, and scale partnerships efficiently.
Core features of the partner platform
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Dedicated partner portal
- White-labeled login interface exclusive to channel partners
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Customizable partner homepage dashboard
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Brand & platform customization
- Fully branded partner platform (UI/logo/color scheme)
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Configurable merchant-facing platform branding
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Merchant lifecycle management
- Merchant onboarding: Create sub-merchant accounts with custom KYC workflows
- Account controls: Freeze/activate merchant payment capabilities based on risk/compliance
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Commercial policy: Define per-merchant SaaS commissions for every transaction
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Hierarchical payment configuration
- Partners enable specific payment providers for their ecosystem
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Sub-merchants inherit available payment methods and connect specific accounts as they want
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Multi-tier analytics
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Business data analysis is conducted across dimensions such as Key Performance Indicators (KPI Dashboard), Merchant Analysis, Customer & Payment, and Risk & Control Dashboard. This helps partners identify high-quality merchants, discover lagging merchants to provide support, analyze the overall ecosystem health, and manage risks, enabling better operations and business decision-making.
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Subscription & billing engine
- Plan management: Create tiered subscription packages
- Payment instrument binding: Securely bind bank cards/e-wallets for recurring billing
- Automated invoicing: Generate branded billing statements with itemized fees
Partner management
Partner hierarchy control
Authorized White Label Partners can manage their associated merchants while establishing revenue distribution rules.
Rule configuration scope
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Enables deployment of custom branded configurations (e.g., customizable UI for merchant portals, partner dashboards, and checkout pages)
Partner account creation
- Subotiz will automatically create a tier 1 Partner Channel for partners, who can add new merchants and expand their business.
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Provides partner account status controls (coming soon):
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Suspended status restrictions:
- Prohibits new merchant onboarding
- Existing merchants retain subscription service continuity
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Active status: Full operational capabilities for merchant/subscription management
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Revenue distribution rules
- Govern financial agreements between Subotiz and Partners, configurable per pricing plan
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Each active Price ID correlates to exactly one enforceable rule, which:
- Synchronizes with billing/revenue distribution systems
- Triggers automated settlement rule creation
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Determines calculated distribution amounts
White label brand configuration
- Partners can not only set different configurations for the merchant platform, partner platform, and Checkout, but set the same configuration for these three products. Merchants can also set up their own Checkout.
- Each product can only be configured once under a partner. It needs to cancel all configurations of the three products to reconfigure each product separately if the three products applied the same configuration.
You've acquired operational mastery over the Partner Platform's core: Hierarchy governance, RBAC enforcement, and merchant lifecycle controls. These capabilities enable precise commission tracking, autonomous team permissions management, and rapid partner ecosystem scaling – reducing administrative overhead while accelerating revenue growth.
Next, begin implementing these features with Solutions | Viewing and Managing Partner Platform.