Team members｜Adding a New Member and Assigning Permissions

Invitation Process

1. Open the Invite member page: From the Subotiz admin, go to Settings > Team members, then click Invite member in the top-right corner. This opens the team member setup page.

2. Enter member information: In the Member info section, complete the required fields:
   • Name: Required. Limit 50 characters.
   • Email: Required. Must be unique and in valid email format.
     • If the email has already been invited, an error appears: "This email has already been invited."
   • Notes: Optional. Up to 500 characters. Used for internal reference.

3. Assign access permissions:
   • Select and assign access:
     • In the Member permissions section, choose the areas the member can access.
     • At least one permission must be selected to proceed. If none are selected, a warning appears: "Select at least one permission."
     • Use Select all permissions to grant full admin-level access.
     • Expand a module (e.g. Products, Emails , Customers) to assign specific actions.
   • Permission rules:
     • Select all permissions applies to all standard modules. Sensitive modules such as Finance, Team settings, and Payment settings are excluded by default and must be granted intentionally.
     • Permissions not available to the current admin appear greyed out and cannot be assigned.
     • If no permissions are assigned, the invited user will not see any sections in the admin after login.

4. Send invitation: Click Invite in the upper-right corner. The user will appear in the team list with the status set to Invited.

Invitation Rules & Limits

• Link expiry: Invitation links remain valid for 72 hours. Sending a new invitation to the same email cancels all previous links.
• Member capacity: Each workspace can have up to 500 team members.
• Sending limits:
  • Maximum 500 invitations per workspace in any 24-hour period.
  • A 5-minute cooldown applies to repeat invitations for the same user.